Reference

Explore How unyil4d Protects Your Privacy

At unyil4d, your personal data — from account registration details to payment records via DANA, OVO, GoPay and QRIS — is handled with clear rules about what we…

Data encrypted in transit and at restDANA, OVO, GoPay & QRIS transaction records securedAccount data access request within 7 working daysIndonesia-region data handling applies

Explore the Lobby Read FAQ

Browse the Scope of Our Data Collection

unyil4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

unyil4d collects personal data that you provide during account creation — including your name, email address, phone number and payment identifiers linked to DANA, OVO, GoPay or QRIS. We also collect technical data such as IP addresses, device type and session timestamps to maintain account security

1
and detect unauthorised access. All data processing is conducted in accordance with applicable Indonesian regulations, and your continued use of the platform indicates acceptance of this policy. Where access or eligibility is discussed, it depends on local law. Retention periods vary by data category: payment transaction
2
logs are held for up to five years for audit compliance, while inactive session data is purged after 90 days. You can review what we hold about you at any time by contacting our privacy desk.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Open a Privacy Request With Our Team

If you have a question about your data, want to request a copy of what we hold, or need to correct inaccurate information on your account, our privacy support desk is available…

Live Chat Reach our privacy desk via live chat on the unyil4d site, available daily from 08.00 to 23.00 WIB. We handle data access, correction and deletion queries through this channel.

Email Request Send a written data request to our privacy email. We acknowledge all messages within 24 hours and fulfil verified data access or deletion requests within seven working days.

Account Settings Some data updates — such as correcting your phone number or linked DANA or OVO identifier — can be handled directly inside your account settings without contacting support at all.

DATA HANDLING STANDARDS

See How We Handle Your Information

Every layer of the unyil4d platform — from the login screen to payment processing for DANA, OVO, GoPay and QRIS — applies specific data-handling controls designed to limit access to your personal…

Cookies & Tracking

We use session cookies to keep you logged in and analytical cookies to measure page performance. You can manage cookie preferences from your browser settings; disabling analytical cookies does not affect account functionality.

Account Security

Passwords are stored as one-way hashes — we never hold your plaintext password. Login attempts are rate-limited, and suspicious access from a new device triggers a verification step to your registered email or phone.

Payment Data Handling

Payment identifiers for DANA, OVO, GoPay and QRIS are tokenised on our side. We do not store full wallet credentials; we store only the reference token your payment provider returns after a successful transaction.

Data Retention Schedule

Account profile data is held as long as your account is active plus 90 days after closure. Transaction logs are retained for five years to meet audit requirements. Session and device logs are purged after 90 days.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS) and fraud-detection services necessary to run the platform. We do not sell your personal information to advertisers or data brokers.

Your Correction Rights

You can request a full copy of your personal data, ask us to correct inaccurate records, or request deletion of non-mandatory data. Requests are processed within seven working days of identity verification.

Check Common Privacy Policy Questions

The questions below cover the data topics we hear about most from people who use unyil4d — covering everything from cookie choices to how payment records via GoPay or QRIS are stored, and what steps to follow if you want your account data deleted. If your question is not covered here, our live chat privacy desk is available daily from 08.00 to 23.00 WIB.

We collect your name, email address, phone number and the payment identifier you link (DANA, OVO, GoPay or QRIS). We also log your device type, IP address and session timestamps for account security purposes.

We store only the tokenised reference ID returned by your payment provider after each transaction. Full wallet credentials are never written to our systems, so your DANA or OVO account details remain with the payment provider.

Yes. Submit a data access request via live chat or email. After we verify your identity, we compile and deliver your account data within seven working days. The data is sent to your registered email address.

Contact the privacy desk by live chat (08.00–23.00 WIB) or email. We will delete non-mandatory data within seven working days. Mandatory records such as payment transaction logs are retained for the legally required audit period.

We share data only with payment processors (DANA, OVO, GoPay, QRIS) and fraud-detection services needed to operate the platform. We do not sell or pass your data to advertisers, data brokers or unrelated third parties.

We use session cookies (required for login) and analytical cookies (page performance). You can disable analytical cookies in your browser settings at any time; this does not affect your ability to log in or make transactions.

The policy applies across Indonesia. Where access or eligibility is discussed, it depends on local law. If regional regulations in your area impose additional requirements, we apply the stricter standard to your account data handling.

Explore How unyil4d Protects Your Privacy

Open a Privacy Request With Our Team

See How We Handle Your Information

Cookies & Tracking

Account Security

Payment Data Handling

Data Retention Schedule

Third-Party Sharing

Your Correction Rights

Check Common Privacy Policy Questions

01 What personal data does unyil4d collect when I open an account?

02 How are my DANA or OVO payment details stored?

03 Can I request a copy of all the data unyil4d holds about me?

04 How do I ask unyil4d to delete my personal data?

05 Does unyil4d share my information with third parties?

06 What cookies does the unyil4d site use and can I turn them off?

07 Does this privacy policy apply differently depending on where I am in Indonesia?

Related Pages